To see a USB connecter, click the following link: Note A transceiver is a kind of USB connector, which is a small plug that has a USB logo on it. If the the steps in this article do not resolve the problem, you may have to contact the computer manufacturer to find out how to turn on the Bluetooth service on the computer, and about how to add a device to the computer. The connection depends on how the Bluetooth technology is implemented on the computer. How the mouse or keyboard connects to the computer by Bluetooth varies.

Instead, the mouse or keyboard relies on the transceiver that is built into the desktop or portable computer to which it is connected.

The Microsoft devices that are listed in the 'Applies to' section do not include their own transceiver.